Help & Support
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Need help? We're here for you! Reach out to us with any questions, concerns, or feedback.
Frequently Asked Questions
How do I submit a prayer request?
To submit a prayer request, you need to earn a prayer request credit by praying for at least 10 people. Once you have a credit, go to the "Add a prayer request" page and submit your request.
How do I earn prayer request credits?
You earn a prayer request credit every 10 prayers you complete in a session. Keep praying for others to earn more credits!
Do I need to create an account?
No, you can use the app anonymously. However, creating an account allows you to track your prayer history and manage your prayer request credits across devices.
How do I share a prayer request?
On any prayer request page, click the "Share" button to share the request with others via text, email, or social media.
What happens when a prayer request reaches its target?
When a prayer request receives the target number of prayers, it's marked as complete. The person who submitted it will know that their request has been fully prayed for.
Can I delete my prayer request?
Yes, you can delete your own prayer requests. Go to your account page to manage your requests.
How do I report inappropriate content?
If you encounter inappropriate content, please contact us immediately at support@prayforward.org with details about the content.
Is my information private?
Yes, we respect your privacy. You can use the app anonymously, and we don't share your personal information. See our Privacy Policy for more details.
Technical Support
Experiencing technical issues? Here are some things to try:
- Make sure you're using the latest version of the app
- Try closing and reopening the app
- Check your internet connection
- Clear your browser cache if using the web version
- Restart your device
If problems persist, please contact us at support@prayforward.org with details about the issue.
Feedback & Suggestions
We love hearing from you! Your feedback helps us improve the app. Send us your suggestions, feature requests, or general feedback at support@prayforward.org.